Last updated: May 29, 2025
Cooktiva (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR).
Who We Are
Data Controller: Cooktiva
Contact Email: [email protected]
If you have questions about this policy or your data, contact us via the above email.
Legal Bases for Processing Personal Data
We process your personal data on one or more of the following legal bases:
- Consent – for marketing emails, cookies, and user-generated content.
- Contract – to provide and manage your account and services.
- Legal obligation – when we are legally required to process your data.
- Legitimate interest – for service improvement, analytics, and limited marketing (balanced with your rights).
Information We Collect
a. Information You Provide
- Account Details: Name, email address, and password.
- Communications: Messages and feedback submitted via forms or email.
- User Content: Photos, reviews, ratings, and recipes you share.
b. Automatically Collected Data
- Usage Information: Pages viewed, time on site, clicks, and browsing behavior.
- Device & Browser Data: IP address, browser type, device type, and OS.
- Cookies & Similar Technologies: Analytics tools (e.g., Google Analytics), session cookies, social media pixels. See Section 5 for cookie details.
How We Use Your Information
We use your data to:
- Provide and personalize our recipe and community services.
- Respond to inquiries and send newsletters or service updates.
- Analyze usage to improve performance and user experience.
- Share content, promotions, or event updates (with your consent).
Cookies & Tracking Technologies
We use cookies to:
- Remember preferences and login state.
- Analyze website performance and behavior.
- Show relevant content and advertising.
You will be prompted to give explicit consent before non-essential cookies are used. You can manage cookie preferences via your browser or our cookie banner.
Information Sharing & Disclosure
We do not sell or rent your personal data. We may share it with:
- Service Providers: Hosting, analytics, and communication tools, under confidentiality agreements.
- Legal Authorities: If required to comply with applicable laws or court orders.
- Business Transfers: Your data may be transferred if we are involved in a merger, acquisition, or sale.
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA), such as in the United States. When data is transferred internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Additional security and confidentiality commitments.
Data Retention
We retain your data only as long as necessary for:
- Providing services to you.
- Complying with legal obligations.
- Resolving disputes or enforcing agreements.
After that, your data will be deleted or anonymized.
Your Rights Under GDPR
You have the right to:
- Access your personal data.
- Correct inaccurate or outdated information.
- Delete your account and personal data ("right to be forgotten").
- Restrict processing of your data in certain cases.
- Object to processing based on legitimate interest or direct marketing.
- Port your data to another service provider (data portability).
- Withdraw Consent at any time, without affecting prior lawful processing.
To exercise any of these rights, email us at [email protected].
Children’s Privacy
Minors: We do not knowingly collect or solicit information or data from or about children under the age of 16 without parental consent, or knowingly allow children under the age of 16 to register for our Services. If you are under 16, do not register or attempt to register for any of the services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16 without appropriate permissions, we will delete that Personal Data as soon as reasonably practicable without any liability to us. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: [email protected], as soon as possible.
Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email and update the “last updated” date above.
Supervisory Authority
You have the right to lodge a complaint with a data protection authority in the EU country where you live, work, or where you believe your data protection rights have been violated.
Contact Us
If you have questions or wish to exercise your privacy rights, contact:
Email: [email protected]